Terms and Conditions

Terms & Conditions

SHIPPING

All orders are shipped ground unless specified otherwise.

For bird cage sales and other bird products, we are offering free shipping on orders above $250.00

RETURN POLICY

All are our products are 100% guaranteed. Should you need to return or exchange:

Contact the Aviary (305 258-2473) for a Return Authorization Number.
We cannot accept returns without the RMA number.
Return merchandise must be in the original condition and the original carton that it was shipped in or a restocking fee will be charged. This includes bird cages.
Customers pays freight back.
DAMAGES: You must file a claim form with the carrier.
All issues or discrepancies must be reported to us within 48 hours of receipt of your order. Not responsible beyond 48 hours.

PAYMENT PLANS

VISA, MASTERCARD, DISCOVER, CHECKS AND MONEY ORDERS (IF SENT IN ADVANCE)

All orders are prepaid.